We review all returns and take customer feedback very seriously. Our partners test everything in the box, including labels, packaging and materials to ensure product safety compliance.

We use accredited 3rd party labs nominated and regulated by the CPSC (Consumer Product Safety Commission). We stand by each product and test in our name for accountability. Give newborns extra comfort with the HALO Bassinest Newborn Insert Designed for use in the HALO Bassinest Swivel Sleeper Made of mesh fabric, it clips onto. 3rd Party CPSC-Nominated Testing Partners We source high-quality materials and substrates in our products especially for our loft and bunk bed furniture so your children can sleep safely. We design safety requirements into our products like no sharp edges & points, small parts, finger or head entrapment hazards as a foundation for our furniture and other products. Thinking as Designers and Engineers First Our quality teams attend regular ASTM meetings and conferences to stay ahead of industry trends. Since quality and safety standards can change from place to place, we aggregate the highest safety standards from the many countries and nations we do business with to holistically develop our own global standards for our many products. We also put our anti-tip kits through multiple tests to ensure they will safely support and secure your new furniture in your home. In addition we provide anti-tip kits with all our furniture for added protection. We test our furniture to prevent tip over hazards, testing above the required standards. We require extensive lead testing at both surface and substrate levels to ensure that our products exceed both those levels achieving higher than industry standards in many countries. One of the most important tests for developing infants and children.

We take great pride in our timeless designs, sustainable sourcing, premium materials and expert craftsmanship.

Items damaged through normal wear and tearĪt Pottery Barn Kids, we have a firm commitment to safety and quality.

Final sale items (with prices ending in $.X7 or $.X9).

Made to Order items, including custom rugs and furniture.

ITEMS NOT ELIGIBLE FOR RETURNS OR EXCHANGESĭelivery fees are non-refundable and prior purchases are not eligible for a price adjustment.

By UPS - print a return label from our Returns Policy page and bring to a UPS location.

By Phone - For non-custom furniture and other oversized items, call Customer Service at 1-80.

An original receipt or gift receipt is required. EASY RETURNSĮligible items can be returned for a refund of the merchandise value within 30 days of receiving an order or 7 days for Quick Ship upholstery items.

This item is only available to customers within the contiguous 48 states.

This item ships directly from our manufacturer so ship times may vary.It is not a baby hammock.Sturdy hooks attach easily and securely to the Bassinest sleeper.Machine-washable for easy care.For babies up to 15 lbs. And, its sturdy hooks attach easily and securely to the Bassinest and stay in place while lowering the side wall For newborns who are adjusting to the world, it provides a narrower sleeping surface, to help your baby feel more secure.Breathable, mesh fabric ensures optimal airflow for a comfortable sleep space.Firm, flat sleep surface as recommended for safe sleep. Itâs firm, flat sleep surface is designed to rest on top of the Bassinest mattress ensuring safe sleep for your baby. Made of breathable mesh fabric, it provides a narrower sleep space around your newborn, to help him feel more secure for a better nightâs rest. The HALO Bassinest newborn insert is exclusively designed to help your newborn transition from the comforting security of the womb to sleeping independently in the HALO Bassinest sleeper.

Halo bassinest newborn insert